Shipping Policy

Welcome to PrimeKings! We want your shopping experience with us to be seamless, which is why we’ve outlined our shipping process below. Please review our shipping policy before placing your order.

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Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays).

• You will receive an email confirmation with tracking information once your order has been shipped.

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Shipping Rates & Delivery Estimates

• Standard Shipping: 7–15 business days

• Express Shipping (where available): 3–7 business days

• Shipping rates are calculated at checkout based on your location and order size.

Please note: Delivery times are estimates and may vary due to factors beyond our control, such as customs delays or courier issues.

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International Shipping

• We proudly ship worldwide.

• International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer.

• Delays caused by customs are beyond our control.

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Order Tracking

• Once your order ships, you’ll receive a tracking number via email.

• You can track your order on our website or directly through the courier’s tracking portal.

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Shipping Restrictions

• We do not ship to P.O. Boxes or certain restricted regions.

• If your address falls within a restricted zone, we will contact you to arrange an alternative.

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Lost, Damaged, or Delayed Packages

• PrimeKings is not responsible for packages lost or delayed by the courier.

• If your package arrives damaged, please contact us within 7 days of delivery with photos of the damage. We will work with you to resolve the issue.

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Contact Us

If you have any questions or concerns about our shipping policy, please feel free to contact us. We are here to assist you and provide any additional information you may need.